Service-FAQ of OPT HVLS fans

1.What is your minimum order quantity, can you send me samples?

Our minimum quantity is 1 set, as our product is machinery equipment, it’s difficult to send you samples, however,we can send you catalog, warmly welcome you to come visit our company.

2. How can i get the after-service?

A: We will send you the spare parts by free if the problems caused by us.

If it is the men-made problems,we also send the spare parts,however it is charged. Any problem, you can call us directly.

3.How can i trust your company?

A:With 10-years-professional design, we can provide you suitable suggestion and lowest price

1. Assessed by third party, national patents and CE, ISO for all equipment,  .

2. For our machine, we do very well on　HVLS large diameter ceiling fans.

4.After we placing an order, will you arrange the installation of the machine at present?

All the machines will be tested well before delivered, so almost of them can be used directly, also our machine are easy to be installed, if you customer needs our assistance, we will be pleased to arrange the installation, but all the cost will be be charged by you.

5. May i know which payment will be accepted by your company?

So far 100%T/T before shipment, and 30% deposit paid by T/T, balance paid by L/C are available.

6.Can the machine be customized as our need, such as put on our logo?

Surely our machine can be customized as your need, Put on your logo is also available.